This is a first ever for me. After a wonderful day in Cooperstown we were exhausted and decided to grab a pizza next to our hotel. When we went in we noticed half the restaurant was full, the other empty. The waitress took us to the only booth left on the full side. Unfortunately a loud, drooling toddler was hanging over into the booth. We asked to sit one booth away. She said "no, that booth is sticky." (Weird since it was set with new silverware and napkins.) When we asked if we could go to another booth she again said "No, I don't want to clean that side of the restaurant." So I said, "Well, would you like us to just leave?!" She just shrugged her shoulders!!! So we left hungry.
My wife and I dined in and had a delicious Supreme Veggie Pizza with the thin and crispy crust. We were served by Erin who was efficient and personable. Anytime we get that combination at a restaurant chain we leave a generous tip. This was no exception.
DO NOT go to the pizza hut in Cooperstown NY!!!!! Our poor waitress Leah (who is not at fault) was all over the restaurant fixing others' mistakes. We waited for the buffet pizza for 30 minutes for one pizza to come out, when we went to pay for our food that we didn't get but a slimy salad with dried out carrots. The girl at the register told my husband she was busy and waited on other customers behind him. Cold spaghetti came out to another table and we witnessed her not remake it but ask to nuke it instead. The bathrooms even smelled like a dead mouse.
She was extremely rude to customers and her fellow workers and had other customers walking out. When asking for management we were told they weren't there. DO NOT EAT THERE!!!
Small buffett ( tiny) but good food and service. Very clean and cozy.
Friendly staff, beat up facility, decent food. You can tell they deal with a lot and multiple 12 year old teams abuse the heck out of this place on a daily basis. They actually allowed us to sample the pizza bar while we waited. The food was fine, actually it was pretty good and I'm not a fan of the chain.
Pizza Hut is a US Meal Delivery based in Cooperstown, New York. Pizza Hut is located at 23 Commons Dr, Cooperstown, NY 13326, USA.
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